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Hire Controller

The Role

Glosrose Hire Controller role is a proactive and important member of our Glosrose Team with responsibility for all related enquiries. You will be responsible for all administrative and other tasks to ensure smooth running of the department. You must carry out your daily tasks ensuring adherence to company policies and procedures. Your role will be to manage and deliver all aspects of administration in relation to the Hire Department.

As a Hire Controller, you must demonstrate the ability to:

  • Processing of all hire and off hire requirements through the Hire mailbox as well as incoming telephone enquiries, including collating, checking and processing documentation for hires
  • Maximising utilisation of internal plant and equipment from all locations before placing with external hire
  • Engage with supply chain to satisfy requests not supplied from internal stock, raise hire contracts and purchase orders using Protean (CRM)
  • Arranging transport for delivery and collection of equipment, managing internal transport calendar and outsourcing transport when required
  • Be proficient in all aspects of plant hire management and general administration.

The right candidate will have the following:

  • Excellent communication and interpersonal skills, with the ability to relate to and work with colleagues, customers and suppliers
  • Experience of Microsoft Office is essential, intermediate skills with Word and Excel is beneficial
  • Good written and oral communication skills
  • A professional approach and committed work ethic
  • Organised and logical thinking when scheduling
  • Presentable and polite along with excellent phone manner
  • Show initiative in day to day tasks and being proactive in tasks
  • An eye for detail

A bespoke software is used internally for which training will be given.

Glosrose Group is based in rural Hollingbourne very close to Junction 8 of M20, own transport is essential.

If you think you are suitable for this position, please email your Curriculum Vitae to:


Glosrose are always looking for skilled workers to join our successful team. If you would like a career with Glosrose, get in touch.

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